Once you receive an incoming transfer in METRC first, you will have the ability to generate a Purchase Order from it. Also any, incoming licensed transfers that were made before a certain time may not show up in the notifications feed. If this is the case, please contact us so that we can manually correct this for you.
To import an incoming transfer:
Click on the METRC notifications badge on the top right in Distru (or select an incoming transfer from the section in your dashboard if you have that setup)
You should see that you have Transfer(s) that you need to import.
Click on that and then Select Facility, Select Transfer, and then Import as a Purchase Order (as the image shows above)
Select a Supplier (make sure its the supplier and that they are marked as the 'vendor' of the product for which you are importing these packages)
The order line items you will see will have the METRC item in it; all you will have to do is select the Distru Product that that METRC item is connected to (as the image below shows)
If you do not see the product to match but you know you've created it, it could be because those products belong to a different vendor than the one you've selected. Please double check and fix the vendor on the products prior to doing this instead of creating a new product for the wrong vendor.
IF during this process your METRC transfer gets accepted (or something changes) then it may give you an error so you will have to re-create the order.
To match an existing PO, goto the purchase section and then click the 3 dots to match a PO to a transfer as the image shows below:
At some point you may find yourself with a long list un-imported packages. Learn how do deal with them in our knowledge base article: Skipping Metrc Package Imports