Table of Contents
1. Log into Distru
Start by signing into your Distru account
Go to: app.distru.com
Enter your login information
2. Open Your DComm Menu Link
Navigate to your DComm menu link to view your live product catalog
Go to the main menu bar
Go to Commerce - Seller, then to Your Menus
Find the menu you are looking to place an order for a customer on
Click open the link under the URL section for that menu
3. Select the Customer
On the menu, you can choose the customer to place the order for.
On the top left of the menu, there will be a dropdown that says "Shop as Customer"
Choose the customer from the dropdown list
If they are not listed, then they need to be added in the CRM. Check out this article to add the customer to your account: Creating a Company
4. Build the Order
Create the order for the customer just as the customer would do for themselves.
Add products to the cart to build out the customers order
If they have pricing tiers attached, then the discounts will automatically apply.
5. Proceed to Checkout
Once you've added all items for the order, you can place the order.
Navigate to the Checkout button at the top right of the page to complete the order.
Once the checkout page opens, confirm the order and customer details before submitting.
6. Order Confirmation
After placing the order:
The customer will automatically receive an order confirmation email.
Your team will also receive an email notification indicating the order has been placed.