OVERVIEW: This article explains how users can build a sales order in Distru that contains package-tracked products.
TABLE OF CONTENTS
Each of the Sales Order sections are now collapsible! Click on the grey bar above each section to collapse or expand, making it easy to navigate large orders!
Creating the Sales Order
This begins in the same way, whether integrated with Metrc/BioTrack or not.
Quick Create using the "+" sign in the top right corner
Or go to Main Menu > Sales > Sales Orders > Create Sales Order
Customer Info
Order Status - In top right corner of the order, change the status of where in the life cycle this order is. See more on order statuses below
Owner (Sales Rep) - The Sales Rep that made the sale (Important for calculating performance)
Order Date - Defaults to current date, but can be set to a future date to reserve inventory
Customer - The Company that this Sales Order is for
Billing + Shipping Address - Select a location for the Billing and Shipping addresses which will be printed on the PDF. The shipping address will also populate when sending the transfer details to Metrc/BioTrack
Delivery Date - The date this order will be delivered to the Customer
Due Date - The date that payment will be due for this Sales Order
Inventory Source - Default Inventory Source to fulfill the line items from (Each line item can have the inventory source modified individually as well)
Create Fulfillment Task - Creates a Task that can be assigned to a fulfillment user, with a due date to pack and fulfill the Sales Order (Fulfillment Tasks can be completed via the Distru Mobile App which can utilize barcode and case scanning)
Internal Notes - Notes for your own team, that will not be displayed on the customer-facing document
Message to Customer - Send a message to the Customer that will be printed on the Sales Order PDF as well as the Invoice PDF
Making use Custom Fields can be useful for tracking shipment statues.
Order Line Items
Click the Add button to add a line item
Select Distru products, source location, quantity, and adjust pricing
Add a note to the line item to relay any additional information to fulfillment or the customer
Check the box on the right to indicate if the item is a sample
California: This will exclude the line item from Excise Tax calculation
Reserve specific Packages based on batch potency
Click the grey Packages bar beneath the line item to select which packages should be used to fulfill the line item
Each package on the dropdown list will show the Batch ID, Total THC %, and Expiration date allowing you to sell inventory however your SOP requires
Selecting a package will automatically reserve the package and prevent it from accidentally being used for another sale or assembly. If the package is bigger than the requested Line Item Quantity, only the requested quantity will be reserved and a Pending Assembly will be created.
This allows the Sales Team to reserve and sell inventory from a specific batch and potency!
The pending assembly can be completed immediately, or later by a fulfillment team member with Metrc/BioTrack access via Inline Repackaging to assemble new packages on the fly!
Additional Charges/Discounts
Type - Charge or Discount
Name - Description of the charge or discount
Unit Type - Percentage or Price
Discount/Charge - Type in the value of the percentage or price you want to discount or charge
Taxes
Tax - Select a tax that has already been created in your account
Tax Rate - The rate that the selected tax is calculated by
Applied to X Line Items - Click here to see which line items are included in the tax calculation (Samples are not included)
Learn more about Taxes here
Click Submit, Save (or Save & Invoice to automatically create invoice)
Note: Invoices by default have the same date as the Sales Order. A different date with payment terms can be set in theInvoice Details Page.
If you open the Sales Order again and click submit, you will be prompted to update the invoice. This will update the date on the invoice to once again reflect the date on the Sales Order!
Tracking Order Status
Before your Sales Order has been matched with a registered Metrc/BioTrack Transfer, it can be set to Pending, Processing, or Ready to Ship.
Once it has been matched with its Transfer, it can then be set to Delivering, Delivered, or Complete.
If you need to change a Sales Order's status to Canceled, you will first have to unmatch it from its Transfer. This can be done by voiding or altering the transfer via Metrc/BioTrack, or by selecting "Unmatch Metrc/BioTrack Transfer" on the Sales Order in Distru.
Then you can edit the Order to update its status. Setting an Order to Canceled retains the record of the Order, but returns all Order Line Items to your Available inventory.
BioTrack Sync Manager
Users integrated with BioTrack specifically can interact with every facet of the sales order, and its associated transfer, using the BioTrack Sync Manager found by either:
clicking on the sales order number to view that specific sales order, and checking the BioTrack Sync Manager in the top right corner (may require scrolling down on mobile)
or by viewing a sales order via the sales order table's dashboard view
These steps include:
Syncing the manifest
fulfilling inventory is required before a manifest can be created
Ship Manifest
also viewable via three line menu > BioTrack > Outgoing Manifests
Inventory Intake & Manage Return
Next steps:
