Distru

THIS APPLIES TO ALL ARTICLES IN OUR HELP DESK

⚠️ Metrc Disclaimer ⚠️

After you book your initial onboarding session what to expect

Welcome to Distru!

How to get going on Distru as a new user who is invited to an account

New User Guide for Distru/Metrc Sync

Getting your account connected via API with the help of your Implementation Specialist

Connecting Distru and Metrc

Create new Processing Jobs and Processing Job Types

Processing Jobs in METRC

The process to follow in Distru when a whole transfer, packages, or partial packages are rejected by your customer in Metrc

Metrc Transfer & Package Rejections: What To Do in Distru

Generate and print MRIDs directly from Distru!

Generating and Printing Metrc Retail IDs

Azam Khan

Sebastian Corzo

Sonya Lilienstein

Check this area frequently for new additions and updates

Metrc & Distru

Create Metrc Items and Strains

Step 1: Setting up your Metrc account (tag order, strains, items)

Step 2: Creating New Packages in Metrc

First create packages in Metrc or BioTrack, then import into Distru

Step 3: Importing Packages into Distru

Make sure your available Metrc tags are available for use in Distru

Step 4: Uploading Metrc Tags into Distru

Step 5: Setting up a Metrc dashboard

A designated place for pre-existing incoming packages to go

Step 6: Setup a Default Intake Location

Derek

Johnny Ji

Initial Company Onboarding and Settings

A summary of which actions should be performed directly in Metrc instead of in Distru, and vice versa.

Which actions do I perform in Metrc vs. Distru?

This is a breakdown of all the different statuses inventory can have in Distru, and what each of them mean!

Inventory Statuses: What do they mean?

See all Metrc activity in one place on the app

Metrc Control Panel

Here’s what we’re doing and how you can help

Help us hold Metrc Accountable for API Outages

Do you have a long list of imports getting in your way?

Skipping Metrc Package Imports

Metrc Categories

How do I check how much inventory I have available to sell?

What is a Production Batch and why does it matter?

How do I package products?

How do I sell and ship inventory?

How do I return something to a supplier?

List of things to watch out for that could be causing you issues

How to mess up your Metrc / Distru

The Basics 101

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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